The Telecom Analytics for Fraud management and Consumer Protection (TAF-COP) portal by DoT

The Telecom Analytics for Fraud management and Consumer Protection (TAF-COP) portal by DoT

Department of Telecommunications (DoT) has taken several measures to ensure proper allocation of telecom resources by Telecom Service Providers (TSPs) to subscribers and protect their interests in ensuring reduction of frauds. As per existing guidelines, individual mobile subscribers can register up to nine mobile connections in their name.

Website :

This website has been developed to help subscribers, check the number of mobile connections working in their name, and take necessary action for regularising their additional mobile connections if any. However, the primary responsibility of handling the Customer Acquisition Form (CAF) lies with the service providers.

The facilities provided in this portal are as under:

  • Subscribers having more than nine multiple connections in their name will be intimated by SMS.
  • Subscribers having more than nine multiple connections in their name can – Click here, to take necessary action.
  • Go check the status Click here to login with your number and enter the “Ticket ID Ref No” in the “Request Status” box.

DoT has released guidelines on Customer Acquisition. These guidelines permit registration of up to nine mobile connections in a Subscriber’s name – Click here

USOF signs agreement with BSNL for high speed internet access to North Eastern States

For making available high quality and high speed internet access to the States of North Eastern Region of the country, Universal Service Obligation Fund (USOF) has signed an Agreement with Bharat Sanchar Nigam Limited (BSNL) on 18.08.2021 for hiring of 10 Gbps International Bandwidth for Internet Connectivity to Agartala from Bangladesh Submarine Cable Company Limited (BSCCL), Bangladesh via Cox Bazar/Kuakata.

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Modi government extends BSNL’s unified license for 20 years, takes Rs 250-crore BG

The Department of Telecommunications (DoT) has extended the unified license (UL) for the next 20 years to state-run Bharat Sanchar Nigam Limited after the latter has submitted a bank guarantee (BG) worth Rs 250-crore.

On December 10, the department has signed an agreement with BSNL, saying that the ‘license shall be valid for a period of 20 years from the effective date of this license unless revoked for reasons specified elsewhere in the document.”

The license has been granted with effect from February 29, 2020. The state-owned telco has been offering services on an ad-hoc basis since then, while the renewal has become one of the many contentious issues between the state-owned telco and the department.

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Mandatory Utilisation of BSNL/MTNL Network by all Govt Departments, CPSEs & Bodies

Government of India approves mandatory utilisation of BSNL/MTNL Network by all Ministries, Departments of Government of India, CPSEs, Central Autonomous Bodies for availing Internet/Broadband, Landline and lease line services. Accordingly all Ministries and departments have been issued directions to issue necessary instructions including CPSEs/Autonomous Bodies under their control to utilise the capacities of BSNL/MTNL for the aforesaid services. Click here for the order of DoT in this regard.

It will be pertinent to mention that AIGETOA has been the flag bearer of this campaign having raised this issue with Hon’ble PM, Hon’ble MoC, Various MPs, Hon’ble Secretary DoT. It is understood that AIGETOA submissions have been one of the enablers of this campaign with GoI approving the revival package for BSNL/MTNL on 23rd October. We have been consistently following up on issuance of these directions and raised the matter during meeting with Hon’ble MoC also. Unlike other claimants for these achievements who claimed credit after the approval, we have been raising these issues much before the revival package was approved. All are requested to go through our submissions. It can be seen that almost all the major suggestions have been considered by Government of India. This latest instruction is another feather in the cap of AIGETOA.

Click here for Office Memorandum by DoT

Click here for the submissions of AIGETOA to Hon’ble PM

Click here for the submissions of AIGETOA to Hon’ble MoC

GS AIGETOA writes to the Secretary, Dept of Telecommunication about extensive delay in roll out of the 4G services:

GS AIGETOA once again took up the matter of excess delay in the rollout of the 4G services, an important aspect of the BSNL Revival Package approved by the Government of India in Oct-2019. He emphasized the need of the high speed wireless internet through 4G and its fallout on the customer base and revenue of the BSNL. He appraised that how BSNL planned the roll out of 4G services through following means:

  1. Procurement of 50K 4G sites (28 million lines) with associate equipment for Pan India basis through Phase IX Tender with costing of about Rs 8000 Cr.
  2. Up gradation of existing up-gradable 2G/3G nodes to 4G by addition of minimal incremental hardware and software, being proprietary in nature through add on order.

But due to various groups working against the interest of BSNL, 4G tender for 50K lines got canceled. As the re-tendering process will take long time, BSNL can explore its second option to rollout 4G service on pan India basis through up-gradation of the existing 2G/3G network, while tendering works may also continue. He further focused for readiness and preparedness by BSNL for the 5G service in time.

Click here for letter